Inserter Operator

An end-to-end provider of managed print and marketing services, our client specializes in high-quality digital printing, high-volume inkjet printing, and direct mail and fulfillment. With a focus on delivering superior customer service and innovative solutions, the company goes above and beyond to provide added value to their customers.

RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO:

Set up, load, and operate inserting machines based on specific Job Docket/Work Order/Operating Screen instructions.
Be familiar and proficient with the operation of high speed BlueCrest inserters and camera validation systems (FPS and 8 series).
Retrieve all required job components from shipping department or print room.
Complete “Job Sign-Off” form prior to beginning work, to confirm complete understanding of the job specifications.
Monitor inventory of job components and request or retrieve more as required.
Sign in and log all job tasks into computer job costing system.
Print camera reports and back up files.
Responsible for meeting all deadlines set out to complete the daily workflow.
Must have knowledge of the current workflow structure and job prioritization and be able to work alone or with minimal supervision.
Maintain and clean equipment as required to ensure smooth operating.
Notify supervisor when special maintenance or service call repairs are required.
Communicate with supervisor any issues with the job or helpers.
Basic troubleshooting.
General housekeeping in the work area for safety, cleanliness, and organization.
Responsible for overall quality and integrity of the end product.
Consistently check quality before, during, and after each job, making sure envelopes are sealed, name and address appears in window, Canadian & US mail are kept separate.
Responsible for the crew on the machine (feeders, catchers, sorters).
Basic understanding of job components (stocks, envelopes, finishes, etc.).
Provide active feedback for improving processes and department development.
Other relevant tasks or responsibilities that may be required to meet the needs of the department and organization.

EXPECTATIONS:

Secondary School Diploma or equivalent hands-on experience required.
Adhere to all Health & Safety guidelines, policies, and procedures.
Adhere to all department policies, procedures, and controls.
Handle sensitive data and documents in a confidential manner in compliance with Acceptable Use, Information Security & Privacy Policies.
It is a condition of employment that the employee scan their hours.
Be flexible with regards to extra shifts and possible short-term changes to accommodate client demands and staff vacations and absences.
Must be detail oriented and have the ability to stay focused and work accurately under pressure in a fast-paced, deadline-sensitive environment.
Must be able to prioritize work efficiently and multitask.
Must be able to think ahead, trouble shoot, and follow a job through to successful completion.
Repetitive motion and lifting required.

Reports to: V. P. Production